Order Cancellation Policy

We prepare and pack your Ayurvedic formulations quickly to ensure rapid delivery. This Cancellation Policy outlines the conditions and timelines under which you can cancel your order.

1. Cancellation Window

You can request to cancel your order at any time **before** our administrative agents verify your payment and mark the order as 'processing'.

Once your payment receipt is verified and the status is changed to 'confirmed' or 'processing', the items enter our sterile packing chambers, and the order **cannot** be cancelled.

2. How to Cancel

To request a cancellation, immediately email your cancellation request to support@shrivedorganik.in with your Order ID (e.g. SO-20260702-123). You can also initiate a chat or email query via the Contact page.

3. Refunds for Cancelled Orders

If your order is cancelled before verification:

• Direct Bank Transfer/UPI: The transferred funds will be returned to your bank account within 3-5 business days. We will request your bank account details or UPI ID to initiate the return transfer.

4. Administrative Rejections

Shrived Organik reserves the right to cancel orders administratively in cases of:

• Submission of fake or duplicate UTR reference numbers.
• Lack of valid prescription files in your cabinet for Rx items.
• Sudden stock shortages or material safety recalls.